Muzaffar A. Shaikh is professor and head of the department of engineering systems at Florida Tech. Shaikh spent nearly nineteen years in industry before he joined Florida Tech in 1987. He was associate dean of the Florida Tech School of Management from 1993 to 1997. He has won teaching excellence awards in the School of Management, College of Engineering and at the university level. Shaikh is an associate editor of the INCOSE System Engineering Journal and the North American editor of the Business Process Management Journal.

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